CBA in-demand skills
Systems engineers are hugely in demand, and work across diverse areas of the Commonwealth Bank.
Many engineers are surprised to find the Commonwealth Bank (CBA) employs significant numbers of engineering graduates. With 15.9 million customers, CBA runs one of Australia’s largest IT groups.
“Around 2000 people work in software development across CBA,” says Quinton Anderson, CBA’s distinguished engineer (above). Quinton heads up a team of over 200 engineers who engage in high-level software development for the bank. Around 80 of his team are systems engineers.
“Our systems engineers have backgrounds in software engineering, IT administration and IT operations, and can combine all three skill sets to build, run and operate complex systems, with high degrees of automation,” he explains.
He adds that similar roles can be given a different job title in some organisations – such as ‘site reliability engineer’.
Quinton says that ‘DevOps’ (developer and operations teams working together) is the norm in most IT teams now. One such DevOps project is CommBiz, CBA’s online business banking application.
“CommBiz is a collection of systems engineering and business application teams who work together to deliver the end-to-end solution,” says Quinton.
Better use of data
Another project Quinton’s team manages is the CBA’s analytics infrastructure and applications.
“Analytics involves loading and managing all the bank’s data; it’s a huge amount, we have petabytes (millions of gigabytes) of data,” he says.
The analytics experts in Quinton’s area help CBA optimise business operations in various parts of the bank – from helping marketing to identify the number of times customers appreciate receiving a call, to helping security teams predict whether someone’s credit card has been stolen or their bank account hacked.
TAKE THE QUIZ
Quinton Anderson, Distinguished Engineer at Commbank
Top 5 Enterprise Skills
1. Problem solving and critical thinking – Thinking logically and reaching evidence-based conclusions is key.
2. Communication skills – Being confident and articulate – and a good listener – ticks this box.
3. Creativity – It’s all about ‘thinking differently’ – taking a new approach to a problem.
4. Management skills – You’ll need to be able to prioritise, and to set and meet deadlines.
5. Commercial awareness – Understand your customer, competitors and the market overall.
Getting great grads
Brett Levin is the CBA’s general manager of Delivery Enablement and Acceleration (responsible for building CBA’s software delivery automation platform). He says uni graduates joining the CBA benefit from the bank’s focus on career journeys.
“We talk to our staff about their aspirations and work out how they can get there, providing more clarity and support for their progressive career journeys,” he says.
He says CBA’s vast technology footprint across the business gives engineers the chance to get broad exposure across different technologies and businesses, on a significant scale.
“If an engineer is curious about, for example, business applications or user experience, we can provide exposure to many forms of application development. Whereas, engineers who are more curious about engineering automation solutions can get exposure to systems engineering,” he says.
– Fran Molloy
This article is brought to you in partnership with the Commonwealth Bank.
Author: Fran Molloy
FRAN MOLLOY is a freelance journalist and university lecturer whose career has spanned newspapers, radio and online publications. She writes about business, careers, research, science and environment.